Frequently Asked Questions
Everything you need to know about our journals, stationery, and books.
When will my order ship?
Most orders are processed and shipped within 1 to 2 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
What is your return policy?
We accept returns of unused and unopened items within 30 days of delivery for a full refund. Please ensure items are in their original packaging to qualify for a return.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your paper products fountain pen friendly?
Many of our journals and stationery sets feature high-quality, acid-free paper designed to resist feathering and bleed-through, making them suitable for a variety of writing instruments.
Can I cancel or modify my order?
Because we strive to process orders quickly, we are only able to cancel or modify an order within 30 minutes of it being placed. Please contact our customer service team immediately for assistance.